Frailty doesn't stop our Hobbies

Thu, 12 Jun 2025 13:48:21 GMT

Gardening with Ivybae Care

�� A big shoutout to all the amazing carers out there! ��

Your dedication and support are truly inspiring. By enabling service users to enjoy gardening, you're not just helping them grow beautiful plants, but also nurturing their independence, well-being, and happiness. ��

Thank you for making a difference, one garden at a time! ��

#CarersRock #GardeningJoy #MakingADifference #CommunityCare

CARE QUALITY RATING

Thu, 29 May 2025 12:34:36 GMT

CQC is the independent regulator of all health and social care in England. They are given powers by the government to register, monitor and inspect all health and care services. The Care Quality Commission carried out an inspection of Ivybae Care. This is a summary of what they found.

About the service

Ivybae Care is a domiciliary care service that supports adults in the community who require assistance with personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care – e.g. help with tasks related to personal hygiene and eating. They also consider any wider social care provided. At the time of the inspection, 35 people were using the service.

People's experience of using this service

People were supported to have maximum choice and control of their lives, and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People felt safe and supported by staff in their homes. Comments included, "The carers are wonderful. I am very happy with them. They keep me safe."

A relative commented, "We are so happy with the care [person's name] receives. [Person's name] wouldn't be able to live at home without them. From the start, a really good package of care was put in place, which meets [person's name] needs, he is definitely safe. Cannot fault the carers."

Staff demonstrated an understanding of what might constitute abuse and knew how to report any concerns they might have.

People's individual risks were identified, and risk assessment reviews were carried out to identify ways to keep people safe. Medicines were managed as necessary. Effective infection control measures were in place. The principles of the Mental Capacity Act were adhered to when necessary.

People confirmed that staffing arrangements met their needs. They were happy with staff timekeeping and confirmed they always stayed the allotted time.

Staffing arrangements matched the support commissioned and staff skills were integral to this to suit people's needs. Where a person's needs increased or decreased, staffing was adjusted accordingly.

There were effective staff recruitment and selection processes in place. People received effective care and support from staff who were well-trained and competent.

Care files were personalised to reflect people's personal preferences. Their views and suggestions were taken into account to improve the service. People were supported to maintain a balanced diet. Health and social care professionals were regularly involved in people's care to ensure they received the care and treatment which was right for them.

Staff relationships with people were caring and supportive. Staff provided care that was kind and compassionate. People commented: "My carers are wonderful. They are an inspiration" and "The carers are so kind and caring. I cannot fault them. Would definitely recommend Ivybae Care."

A relative commented, "The carers are absolutely lovely. They have learnt how to care for dad, they have a lovely rapport. The carers really show an interest in dad and make time to get to know him."

Staff spoke positively about communication and how the registered manager worked well with them and encouraged their professional development.

A number of methods were used to assess the quality and safety of the service people received. The service made continuous improvements in response to their findings.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk or download here.

CONKERS FOR CHARITY

Fri, 27 May 2022 09:42:08 GMT

LOCAL BOY MAX RAISES £300 FOR CHILDREN'S HOSPICE

Ivybae Care is incredibly proud of owner Carly's 9 year old son Max for raising £300 for Ivy Bridge Children's Hospice selling conkers as a natural spider repellent.

Max did this fundraising in memory of Finley who used the hospice.

Max has the biggest heart Ivybae Care and his family are bursting with pride. Such a lovely day with family and friends as he had his cheque presented to him.

Some pictures of the day below.

EMPLOYEE OF THE MONTH MAY

Sun, 01 May 2022 09:41:12 GMT

Employee of the Month awards goes to TAHLIA LITTLE

Our Employee of the Month is Tahlia Little. She works hard, shows care and compassion, and a willingness to help others always. Thank you, Tahlia.